austincustomerservice | Customer Service Representative - Spanish Bilingual in Dallas, TX

Customer Service Representative - Spanish Bilingual

  • Amtrust North America
  • $33,570.00 - 50,280.00 / Year *
  • 10252 Walnut Hill Ln
  • Dallas, TX 75238
  • Full-Time



Overview

Republic Services, a subsidiary of AmTrust Financial Services, is seeking a skilled and professional Customer Service Representative for our Dallas Call Center. Apply your customer service experience, organization and computer skills, keen desire to fulfill customer needs and ensure customer satisfaction. Duties include but are not limited to:

Responsibilities
  • Receive customer/agent requests by telephone, chat or email.
  • Analyze requests and provide accurate information.
  • Quickly and efficiently access needed information/warm transfer requests to proper staff.
  • Resolves customer/agent questions related to Payments; status of Policy and or Claims.

  • Ability to operate in a call center setting
  • 2-years of customer service experience
  • Spanish Bilingual
  • Must have pleasant telephone voice and excellent organizational skills
  • Organizational ability and attention to detail
  • Ability to navigate a computer and phone system

What We Offer:

AmTrust Financial Services offers a great work environment, competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical and Dental Plans, Life Insurance, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, and Paid Time Off.

AmTrust Financial Services is committed to a policy of Equal Employment Opportunity.


Associated topics: agent, answer, clerk, client service, customer service associate, intern, service agent, service representative, service specialist, tsr


* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.