Robert Half Technology is seeking a skilled Desktop Support Technician with the ability to communicate complex technical information to non-technical users in an easy-to-understand and concise format. Problem solvers who enjoy working in a challenging and positive environment may do well in this Desktop Support Technician position. This Desktop Support Analyst role is long term temporary-to-fulltime in nature and is located in the Sugar Land, Texas, area. Major responsibilities - Fix computer problems, and recommend appropriate action/solutions - Organize hardware repairs with the appropriate vendors - Retain, investigate, and restore computer systems, hardware, printers, and computer peripherals - Interact regularly and effectively with ticket submitters - Curate records of daily data communication transactions, issues and remedial actions taken or installation activities - Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems - Supply computer desktop support in accordance with established policies and procedures - Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals - Active Directory experience desired - Expertise in Microsoft Windows 10 - Microsoft Office 365 experience - Desktop support or related experience
Technology doesn't change the world. People do.
As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.
Leader among IT staffing agencies
The intersection of technology and people it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.
We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.
Apply for this job now or contact our branch office at 888-###-#### to learn more about this position.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.