We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information.
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Previous experience in customer service or call center experience.
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
For immediate consideration please call Ana Arriero at 657-###-####
Associated topics: agente de servicio al cliente, associate, call center representative, coordinator, customer care, customer care specialist, intern, platform support, technical assistant, tsr